Privacy policy

Privacy policy for Detectly.io

Last updated: (October 29th 2023)

This privacy policy outlines how Detectly.io collects, uses, maintains, and discloses information collected from users (each, a "User") of the https://detectly.io website ("Site") and the Detectly software ("Software").

1. What this policy covers

This policy applies to information collected when users interact with our Site and Software, including, but not limited to, account registration, software usage, and communications with our team.

2. Information we collect

a. Information you provide to us

  • Basic Account Information: Such as name, email address, and password required for setting up your account.
  • Transaction and Billing Information: When making a purchase, additional information like credit card details and contact information may be collected.
  • Communications: Information shared while responding to surveys or communicating with our team regarding support queries.

b. Information collected automatically

  • Log Information: Such as IP address, browser type, operating system, and the date and time of access.
  • Usage Information: Information regarding how you use our Services to enhance and personalize user experience.
  • Location Information: Approximate location determined from your IP address to analyze geographic user distribution.

3. How and why we use information

  • To provide, improve, and personalize our Services.
  • To communicate with you regarding updates, offers, and promotions.
  • To monitor and analyze usage trends to improve user experience and service efficiency.

(For EU users) The usage of your information is grounded on fulfilling our service commitments, legal compliance, protecting vital interests, legitimate interests in improving and securing our services, or your given consent.

5. Sharing information

We do not sell users’ private personal information. Information may be shared with subsidiaries, employees, and independent contractors under limited circumstances with appropriate privacy safeguards.

6. Cookies and other technologies

Cookies and similar technologies may be used to enhance user experience, track site usage, and for other purposes outlined in this policy.

7. Changes to this privacy policy

Detectly.io may update this privacy policy at any time with a revised updated date at the top of this page.

8. Contacting us

For questions about this privacy policy or our practices, contact us at: support@detectly.io.